Privacy Policy

Last updated: 21 September 2026

Identity and Role of the Data Controller

stageflory acts as the data controller for the personal data processed through this website. We are responsible for deciding how and why your personal information is used in connection with our stage production resources covering lighting design, camera positions, sound cues, set preparation and smooth workflows for live and recorded shows. Our registered address is The Cofton Centre, Groveley Lane, Longbridge, Birmingham B31 4PT, United Kingdom and we can be contacted at [email protected].

Scope of This Notice

This privacy notice applies to all visitors to our website who are located in the United Kingdom. It covers individuals who browse our commercial resources, submit enquiries through the contact form, or otherwise interact with our services. It does not cover third-party websites linked from our pages.

Categories of Personal Data and Sources

We collect personal data directly from you when you use the contact form or interact with the site. This includes your name, email address, any message content you provide, and technical information such as IP address, browser type and device identifiers collected automatically through cookies and server logs. We do not obtain data from third-party sources.

Purposes of Processing and Legal Basis

We process your data to respond to enquiries submitted via the contact form under the legal basis of legitimate interests and, where applicable, consent. We use technical data to maintain website security and functionality under legitimate interests. We employ analytics cookies to understand how visitors use our stage production resources under consent. Each purpose is explained in detail within the relevant sections below.

Requirement to Provide Data

Providing your name and email address through the contact form is voluntary. If you choose not to supply this information we will be unable to respond to your enquiry. Technical data is collected automatically and you cannot opt out of essential server logging without ceasing to use the website.

Cookies and Similar Technologies

We use cookies and similar technologies to enable essential site functions and to gather usage statistics. A separate Cookie Policy explains the types of cookies deployed, their purposes and how you can manage your preferences through the site-wide cookie banner.

Processors, Recipients and Legal Disclosures

We share personal data with service providers who act as processors, including web hosting companies, email delivery services and analytics providers. These processors are bound by contractual obligations to protect your data. We may also disclose information when required by law or to protect our legal rights.

International Transfers

Some of our processors are located outside the United Kingdom. In such cases we rely on appropriate safeguards such as UK-approved standard contractual clauses to ensure your data receives an adequate level of protection.

Retention Periods

Contact form data is retained for twelve months after the last correspondence to allow us to address follow-up questions. Technical logs are kept for a maximum of ninety days. Cookie data is stored according to the durations set out in the Cookie Policy.

Security and Data Minimisation

We implement reasonable technical and organisational measures to protect personal data against unauthorised access, alteration or loss. We collect only the minimum information necessary for the stated purposes and regularly review our data holdings to avoid unnecessary retention.

Your Data Subject Rights

Under UK GDPR and the Data Protection Act 2018 you have the right to access your personal data, request rectification or erasure, restrict or object to processing, and request data portability where applicable. To exercise any of these rights please contact us at [email protected].

Withdrawing Consent and Objecting to Marketing

Where processing is based on consent you may withdraw that consent at any time by contacting [email protected]. You also have the right to object to direct marketing at any time and we will cease such processing without undue delay.

Right to Complain

If you are dissatisfied with how we handle your personal data you have the right to lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority, using their website or by post to their office in Wilmslow.

Children and Age Restrictions

Our website and services are intended for professional users aged eighteen and over. We do not knowingly collect personal data from children under the age of eighteen. If we become aware that such data has been collected we will delete it promptly.

Automated Decision-Making and Profiling

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects on individuals.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in law or our processing practices. The date of the most recent update appears at the beginning of this document. Continued use of the website after any changes constitutes acceptance of the revised policy.